Rheem warranty processing will not be available April 19th 9 PM EST – 20th 5 PM EST due to scheduled maintenance. We are sorry for any inconvenience.
Due to scheduled maintenance, some website features will be unavailable on Saturday 10/29. We apologize for any inconvenience.
Due to weather conditions related to Hurricane Francine some locations are closing.
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Site Help

Our goal is to provide our contractors with outstanding shopping and customer service experience. Browse by topic below:

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Account Setup & Management

Learn how to manage and update your account information with these helpful guides.

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article New Customer Registration article Adding Users To Your Online Account article Setting Up Multiple Delivery Addresses
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Buying Tools

Learn how to use these tools designed to simplify your ordering process.

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videocam Order Templates videocam Price Books videocam Quotes and Contract Orders article Quick Order
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Warranty

Learn how to look up, submit and check your warranty claim status.

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videocam Warranty Lookup videocam Submitting Claim Existing Part videocam Warranty Purchase Part and Claim article Warranty Claim Status
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Time-Saving Helpful Features

Learn how our websites use time-saving features to help you get the most out of your Gemaire experience.

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videocam Three Ways To Find A Product article GemPay - Invoice Payment Gateway videocam Order History
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Mobile App

Learn how our Mobile App provides access to product information and easy-to-use tools while on the go. OR Learn how to get Gemaire Service and quality at your fingertips.

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videocam Mobile App Overview

If you need assistance or have questions about any topic, please contact Customer Service.
Call: (888) 601–0038
Email: [email protected]